Terms And Conditions

List of Headings:

• 1. Introduction
• 2. Definitions
• 3. Use of Services
• 4. User Conduct
• 5. Privacy Policy
• 6. Intellectual Property
• 7. Disclaimers
• 8. Indemnification
• 9. Service Level Agreement (SLA)
• 10. Compliance with Laws and Regulations
• 11. Government Contracts and Compliance
• 12. Data Protection and Security
• 13. Termination
• 14. Dispute Resolution and Arbitration
• 15. Governing Law
• 16. Audit Rights and Compliance Reviews
• 17. Changes to These Terms
• 18. Contact Us

 

1. Introduction

Naapbooks Limited ("NBL") is the owner and publisher of various IT products and services, including SaaS, mobile applications, desktop software, cloud computing, and web software (hereinafter referred to as the "Website" or "Services"). These Terms and Conditions ("Terms") govern your use of the Website and its Services provided by Naapbooks Limited, an entity listed on the Bombay Stock Exchange (BSE).

 

2. Definitions

• "We", "us", "our": Refers to Naapbooks Limited.
• "You", "user": Refers to any individual or entity accessing or using our Services.
• "Services": Refers to all products, services, software, and resources provided by Naapbooks Limited.
• "Content": Includes but is not limited to text, software, scripts, graphics, photographs, sounds, music, videos, or other materials available on the Website or through the Services.
• "Force Majeure": Events beyond the control of Naapbooks that prevent the performance of duties and obligations.
• "Intellectual Property": Refers to patents, trademarks, copyrights, trade secrets, domain names, and other proprietary information owned by Naapbooks.
• "Customer Data": Refers to data inputted or provided by the user for use in connection with the Services.

 

3. Use of Services

Naapbooks provides Services on an "as-is" and "as-available" basis. These Services are available to Users who are 18 years of age or older. Users under 18 may use the Services only under the supervision of a parent or guardian.

The Services and Content provided by Naapbooks may not be sold, licensed, or commercially exploited by Users unless explicitly allowed. Users are prohibited from modifying, reverse-engineering, or otherwise tampering with any aspect of the Website or Services.

 

4. User Conduct

Users agree to:

• Use the Services in compliance with applicable laws and regulations.
• Not engage in activities that violate system or network security, including unauthorized access to servers, submitting malicious content, or disrupting network functionality.
• Not distribute viruses, spam, or unsolicited promotions.
• Not modify or tamper with any content or functionality of the Services.
• Not reverse engineer or extract source code from any Naapbooks software.

 

5. Privacy Policy

Naapbooks Limited’s Privacy Policy governs how we collect, use, and store data. By using our Services, you agree to the terms outlined in our Privacy Policy, available at www.naapbooks.com/privacy-policy.

 

6. Intellectual Property

Naapbooks Limited and its licensors retain ownership of all intellectual property rights related to the Services, including trademarks, service marks, copyrights, and proprietary information. Users may not use any intellectual property belonging to Naapbooks without prior written consent.

Any reverse engineering, decompiling, or attempts to obtain the source code of Naapbooks' products are strictly prohibited.

 

7. Disclaimers

Naapbooks makes no warranties about the accuracy, reliability, or availability of the Services, which are provided "as-is" and "as available." Naapbooks is not liable for any loss or damage resulting from reliance on the Services or any content provided on the Website.

 

8. Indemnification

You agree to indemnify and hold Naapbooks, its officers, directors, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

 

9. Service Level Agreement (SLA) and Uptime Guarantees

Naapbooks provides an uptime guarantee of 99.9% for critical services to government and enterprise clients. In case of failure to meet these guarantees, eligible service credits or remedies are available as specified in the SLA.

 

10. Compliance with Laws and Regulations

Naapbooks complies with the Information Technology Act, 2000 (India), General Data Protection Regulation (GDPR), and SEBI guidelines. Additionally, Naapbooks ensures compliance with industry-specific standards, such as HIPAA for healthcare and RBI guidelines for financial institutions.

 

11. Government Contracts and Compliance

Naapbooks complies with government procurement laws, such as the General Financial Rules (GFR), 2017. Confidentiality and non-disclosure agreements (NDAs) are required for all government projects.

 

12. Data Protection and Security

Naapbooks ensures data protection through encryption standards, including SSL/TLS encryption and end-to-end encryption. The company complies with ISO/IEC 27001 for data security and regularly conducts audits to maintain compliance.

 

13. Termination

Naapbooks reserves the right to suspend or terminate access to the Services without prior notice for violations of these Terms or if required by law. Upon termination, users must cease using the Services immediately.

 

14. Dispute Resolution and Arbitration

Any disputes between Users and Naapbooks shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration is Ahmedabad, Gujarat, and the proceedings will be conducted in English.

 

15. Governing Law

These Terms shall be governed by the laws of India, and the courts of Ahmedabad, Gujarat shall have exclusive jurisdiction over any disputes.

 

16. Audit Rights and Compliance Reviews

Naapbooks allows clients to conduct reasonable audits of security and compliance. Naapbooks also performs regular internal and external audits to ensure compliance with industry standards.

 

17. Changes to These Terms

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Services constitutes acceptance of the updated Terms.

 

18. Contact Us

If you have any questions regarding these Terms or need further clarification, please contact us at:

Naapbooks Limited
901, Shivarth The Ace, Near Courtyard Marriott Hotel,
Sindhu Bhawan Road, Bodakdev, Ahmedabad - 380054, INDIA
Email: info@naapbooks.com
Phone: +91 79 4894 0505

 

Last Updated on 01-Oct-2024