Privacy Policy

This policy is effective from 14/05/2020.

Naapbooks Limited ("NBL") respects the privacy of our users and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, or use our services. Please read this Privacy Policy carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE OR APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. You are encouraged to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Website or Application after any updates to the Privacy Policy, you are deemed to have accepted those changes.

1. Information We Collect

We may collect personal and non-personal information when you interact with Naapbooks' services. This includes, but is not limited to:

• Personal Information: Identifiable information such as your name, address, email, phone number, and payment details when you engage with our services.
• Non-Personal Information: Information like browser type, operating system, and IP address when you access our websites.
• Financial Data: Financial information such as credit card number, expiration date, and billing address for transaction purposes.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activities on our Website.

2. How We Use Your Information

We use the information collected to improve our services, communicate with you, and comply with legal obligations. Specifically, we use your data for:

• Providing, operating, and maintaining our services.
• Personalizing your experience on our Website or Application.
• Processing your transactions, including billing and payment verification.
• Responding to your requests and providing customer support.
• Improving and developing new features or services.
• Complying with legal obligations or requests from authorities.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

• Third-Party Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing or data hosting. These providers are bound by confidentiality agreements.
• Compliance with Legal Requirements: We may disclose your information to comply with any legal obligation or governmental request, or to protect our rights, property, and safety.
• Corporate Transactions: If Naapbooks Limited is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Use of Cookies and Tracking Technologies

We use cookies to improve your browsing experience by remembering your preferences and settings. These cookies also help us analyze site traffic and optimize site performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of our services.

5. Security of Your Information

We use a variety of security measures, including Secure Sockets Layer (SSL) technology, to safeguard your personal and sensitive data. Additionally, Naapbooks adheres to the ISO/IEC 27001 standard to ensure data protection. Despite our efforts, no method of transmission over the Internet is entirely secure, so we cannot guarantee the absolute security of your data.

6. Financial Data Protection

We may collect financial information, such as credit card numbers and billing details, for the purpose of processing transactions. Naapbooks does not store sensitive payment details on our servers. All financial information is handled through third-party payment processors who adhere to the relevant security standards.

7. Responding to Requests

When you request information or customer support, we collect information necessary to respond to your request. This may include personal details such as your name and contact information. We use this information only to fulfill your request and improve customer satisfaction.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. GDPR Compliance

Naapbooks Limited is committed to complying with the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA). Under the GDPR, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify any inaccuracies.
• The right to request deletion of your data ("right to be forgotten").
• The right to restrict or object to processing.
• The right to data portability.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 or as per applicable laws. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

11. Third-Party Links

Our Website or Application may contain links to third-party websites or services that are not owned or controlled by Naapbooks Limited. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes to this policy will be posted on this page, and you will be notified either via email or a prominent notice on our Website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under applicable privacy laws, you can contact us at:

Naapbooks Limited
901, Shivarth The Ace, Near Courtyard Marriott Hotel,
Sindhu Bhawan Road, Bodakdev, Ahmedabad - 380054, INDIA
Email: info@naapbooks.com
Phone: +91 79 4894 0505

 

Last Updated on 01-Oct-2024